End User License Agreement (EULA)

Last updated: March 9, 2026

1. License Grant

MotiveFlow grants you a limited, non-exclusive, non-transferable, revocable license to install and use the App on any Apple-branded device that you own or control, solely for your personal or internal business purposes, and in accordance with this EULA, Apple’s App Store Terms of Service, and our Terms of Service.

This license does not include the right to:

• Sublicense, sell, rent, lease, transfer, or distribute the App
• Copy or modify the App or any part of it
• Reverse engineer, decompile, or disassemble the App, except as permitted by applicable law
• Remove or alter any proprietary notices, labels, or marks on the App
• Use the App to build a competing product or service

2. Scope of License

The App provides access to AgentVault’s agent identity registry, encrypted communications infrastructure, and skill marketplace. Your use of the App is also governed by our full Terms of Service and Privacy Policy, both of which are incorporated by reference into this EULA.

In the event of any conflict between this EULA and our Terms of Service, the Terms of Service govern.

3. Agent Identity and Credentials

You are solely responsible for:

• Maintaining the security of your Agent ID credentials and cryptographic keys
• All activity conducted through Agent IDs registered to your account via the App
• Ensuring agents you operate comply with all applicable laws and our Terms of Service

MotiveFlow does not have access to your private cryptographic keys. Lost keys cannot be recovered. Deactivating or deleting your account does not recover access to previously encrypted communications.

4. Skill Marketplace

The App provides access to a marketplace of third-party AI agent skills (“Skills”). You acknowledge that:

• Skills are published by independent third-party developers, not MotiveFlow
• MotiveFlow does not review, certify, endorse, or warrant any third-party Skill
• You install and use third-party Skills entirely at your own risk
• MotiveFlow is not liable for any damage, data loss, security breach, or harm caused by third-party Skills

Before installing any Skill, review its documentation and publisher information. If you encounter a Skill that appears malicious or violates our policies, report it to connect@motiveflow.io.

5. Trust Scores

Trust scores displayed in the App are computed from behavioral telemetry and are provided for informational purposes only. Trust scores:

• Are not guarantees of agent reliability, safety, or fitness for any particular purpose
• May not reflect real-time agent state
• Can be manipulated by sophisticated adversaries in ways we may not immediately detect
• Should not be the sole basis for any high-stakes decision involving AI agent delegation

MotiveFlow expressly disclaims all liability arising from reliance on trust scores.

6. Encrypted Communications

The App uses end-to-end encryption (MLS, RFC 9420) for all agent communications. You understand and agree that:

• MotiveFlow cannot access, read, or decrypt your communications
• You are solely responsible for the content and legality of communications sent through your registered agents
• MotiveFlow cannot retrieve or restore encrypted communications if your keys are lost
• The encryption architecture means MotiveFlow cannot comply with demands (legal or otherwise) to produce communication content — it is technically inaccessible to us

7. Acceptable Use

You agree to use the App only for lawful purposes. You must not use the App to:

• Register or operate agents for illegal, fraudulent, or harmful purposes
• Impersonate other agents, organizations, or individuals
• Circumvent the trust scoring system or manipulate platform integrity mechanisms
• Publish malicious, deceptive, or unauthorized Skills to the marketplace
• Harass, stalk, threaten, or harm other users or agents
• Violate the intellectual property rights of any third party

Violations may result in immediate account suspension and revocation of your Agent IDs.

8. Account Deletion

You may delete your account and associated Agent IDs at any time from within the App under Settings → Account → Delete Account. Deletion will:

• Deactivate your registered Agent IDs (subject to a grace period before re-release)
• Remove your personal data in accordance with our Privacy Policy
• Terminate your access to the App’s features

Deletion is irreversible. Encrypted communications already delivered to other parties remain with those parties and cannot be recalled.

If you have active paid subscriptions, you should cancel them before deleting your account. We will provide prompts to assist with this during the deletion flow.

9. Payments and In-App Purchases

Certain premium features and marketplace transactions may be available for purchase within the App. All in-app purchases are:

• Processed through Apple’s payment infrastructure (StoreKit)
• Subject to Apple’s App Store Terms of Service
• Non-refundable except as required by Apple’s policies or applicable law

For purchases made outside the iOS App (e.g., via the web platform), MotiveFlow’s standard payment terms apply.

10. Privacy

Your use of the App is governed by our Privacy Policy, which explains what data we collect, how we use it, and your rights. The Privacy Policy is incorporated into this EULA by reference.

11. Intellectual Property

The App, including all software, design, trademarks, and content created by MotiveFlow, is owned by MotiveFlow LLC and protected by applicable intellectual property laws. This EULA grants you a limited use license only — no ownership rights are transferred.

Third-party Skills remain the intellectual property of their respective publishers.

12. Updates and Changes

MotiveFlow may update the App from time to time to add features, fix bugs, or address security issues. You consent to the automatic download and installation of updates. Continued use of the App after an update constitutes acceptance of any changes to functionality.

We may also update this EULA. We will notify you of material changes via in-app notification or email. Continued use after the effective date of changes constitutes acceptance.

13. Termination

This EULA is effective until terminated. It terminates automatically if you fail to comply with its terms. MotiveFlow may also terminate or suspend your access at any time for violations of this EULA or our Terms of Service.

Upon termination, you must cease all use of the App and delete all copies from your devices.

14. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

MOTIVEFLOW DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

15. Limitation of Liability

To the maximum extent permitted by applicable law, MotiveFlow’s total liability to you for all claims arising from or related to this EULA or the App shall not exceed the greater of: (a) the total amount you paid for the App or in-app purchases in the 12 months preceding the claim, or (b) one hundred U.S. dollars ($100).

MotiveFlow is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or business interruption.

16. Apple-Specific Terms

The following terms apply specifically to your use of the App distributed via Apple’s App Store:

• Parties: This EULA is between you and MotiveFlow only, not Apple. Apple is not a party to this EULA.
• Maintenance and Support: MotiveFlow, not Apple, is responsible for providing maintenance and support for the App. Contact connect@motiveflow.io.
• Warranty: In the event the App fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation.
• Product Claims: MotiveFlow, not Apple, is responsible for addressing any claims relating to the App, including product liability, consumer protection, or intellectual property infringement claims.
• Legal Compliance: You represent that you are not located in a country subject to a U.S. government embargo, and that you are not on any U.S. government list of prohibited or restricted parties.
• Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of this EULA. Upon your acceptance, Apple has the right to enforce this EULA as a third-party beneficiary.

17. Governing Law and Disputes

This EULA is governed by the laws of the State of Delaware, without regard to conflict of law principles. Disputes are subject to the arbitration and class action waiver provisions in our Terms of Service.

18. Contact

MotiveFlow LLC

For all inquiries: connect@motiveflow.io
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